Send: The Essential Guide to Email for Office and Home

When should you email and when should you call fax or just show up?What is the crucial—and most often overlooked—line in an email?What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?Enter Send. Whether you email just a little or never stop use a desktop or a handheld here at last is an authoritative and delightful book that shows how to write the perfect email—at work at school or anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). The secret is of course to think before you click. Send is nothing short of a survival guide for the digital age—wise brimming with good humor and filled with helpful lessons from the authors’ own email experiences (and mistakes). In short: absolutely e-ssential.

Hardcover: 247 pages

Publisher: Knopf (April 10 2007)

Language: English

ISBN-10: 0307263649

ISBN-13: 978-0307263643

Product Dimensions: 5.3 x 1 x 7.5 inches

Shipping Weight: 12 ounces