Reinforcements: How to Get People to Help You

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish you're not alone--social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable.But here's the funny thing: even though we hate to ask for help most people are wired to be helpful. And that's a good thing because every day in the modern uber-collaborative workplace we all need to know when and how to call in the cavalry.However asking people for help isn't intuitive; in fact a lot of our instincts are wrong. As a result we do a poor job of calling in the reinforcements we need leaving confused or even offended colleagues in our wake.This pragmatic book explains how to get it right. With humor insight and engaging storytelling Heidi Grant PhD describes how to elicit helpful behavior from your friends family and colleagues--in a way that leaves them feeling genuinely happy to lend a hand.Whether you're a first-time manager or a seasoned leader getting people to pitch in is what leadership is. Fortunately people have a natural instinct to help other human beings; you just need to know how to channel this urge into what it is you specifically need them to do. It's not manipulation. It's just management.

Hardcover: 208 pages

Publisher: Harvard Business Review Press (June 12 2018)

Language: English

ISBN-10: 9781633692350

ISBN-13: 978-1633692350

ASIN: 1633692353

Product Dimensions: 5.8 x 1 x 8.5 inches

Shipping Weight: 11.2 ounces