Messages: The Communications Skills Book

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others a gift that can’t be learned or improved. The reality is that communication skills are developed with deliberate effort and practice and learning to understand others and communicate your ideas more clearly will improve every facet of your life.Messages has already helped thousands of people build communication skills and cultivate better relationships with friends family members coworkers and partners. With this fully revised and updated fourth edition you’ll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:Read body languageDevelop skills for couples communicationNegotiate and resolve conflictsCommunicate with family membersHandle group interactionsTalk to childrenMaster public speakingPrepare for job interviewsThis new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you’re not able to read your conversation partner’s body language facial expression or vocal tone. This chapter teaches you how to express yourself well via phone email texting and video—all the skills you need to thrive in the digital age.

Paperback: 336 pages

Publisher: New Harbinger Publications; Fourth Edition Revised edition (August 1 2018)

Language: English

ISBN-10: 1684031710

ISBN-13: 978-1684031719

Product Dimensions: 6 x 0.7 x 9 inches

Shipping Weight: 1 pounds