{"product_id":"courageous-conversations-work-one-difficult","title":"Courageous Conversations at Work  (Volume One): Dealing with a Difficult Co-Worker","description":"Perhaps the biggest challenge?and the biggest source of stress?for most people in the workplace is dealing with difficult people and having difficult conversations. Dealing with a Difficult Co-worker and future volumes in the Courageous Conversations at Work series are each designed to present the reader with techniques and guiding principles for bringing up difficult issues in an entertaining story-based format. This series is also designed to be used by training and development professionals as the foundation for in-house seminars where each story could be used to engage learners in a facilitated conversation or workshop on how to address the particular issue raised in that story.TABLE of CONTENTSSECTION ONEAbout This SeriesIntroductionWhere This Comes From and What That Has to Do With YouHow to Make the Most of ThisSECTION TWODid He Really Just Say That?From Ruminating to Plotting RevengeComing to My SensesSo What Does ?Address an Issue Directly? Actually Look Like?What Do I Share And What Do I NOT Share?What?s The Outcome I Desire?Transforming a Counterproductive Outcome Intention to a Productive OneStarting the Conversation Off on the Right FootWhat If It All Goes Wrong?How Do You Manage Up When Your Boss Isn?t Likely to Care?Doesn?t All This Worst Case Scenario Thinking Just Add To Your Stress?It?s Game On?Why Did I Choose This for My Declaration\/Invitation?Sam RespondsWas He Really Telling the Truth?What Can We Learn From Sam?s Response?Where NOT To Go From HereGauging Someone?s Comfort with Open ?Deep? ConversationTrue Confession TimeLet?s End This Off on a High NoteSECTION THREEWhat Can We Learn From This Story?A Quick Review and Reminders For Future Courageous ConversationsNext Steps\t\u003cp\u003e\u003cb\u003eSeries:\u003c\/b\u003e Courageous Conversations at Work (Book 1)\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePaperback:\u003c\/b\u003e 84 pages\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently published (September 5 2019)\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003c\/p\u003e\u003cp\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1086572416\u003c\/p\u003e\u003cp\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 978-1086572414\u003c\/p\u003e                                                                                    \u003cp\u003e\u003cb\u003e    Product Dimensions:     \u003c\/b\u003e    6 x 0.2 x 9 inches    \u003c\/p\u003e\u003cp\u003e\u003cb\u003eShipping Weight:\u003c\/b\u003e 6.4 ounces \u003c\/p\u003e    \u003cp\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Human Resources","offers":[{"title":"Paperback","offer_id":31805672390755,"sku":"1086572416","price":19.4,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0291\/6296\/3043\/products\/41d9ZSSJwcL.jpg?v=1576231558","url":"https:\/\/bookhigausopao.myshopify.com\/products\/courageous-conversations-work-one-difficult","provider":"BookHigauSopao","version":"1.0","type":"link"}